Norwich Nightline offers a totally confidential and non-advisory listening service for UEA and NUA students. We don’t lecture or judge our callers, our job is to listen and to help callers reach their own conclusions. Whether you want to talk about something that is upsetting you, or want some information of any kind, we are here to listen. No problem is too big or too small.

We are simply here to listen.

We are available 8pm to 8am every term time night on 01603 597158.

Click here to start a chat

Other Contact Methods

Drop In

Want to chat in person, or just a good cup of tea? Our office is located in Nelson Court, flat 11. We offer drop in callers tea, coffee and biscuits. We can also give out condoms and pregnancy tests via the C-card scheme.


Find us on Skype with the username norwichnightline. Speak to us here without paying a penny, or using up those precious minutes.


We also offer a listening service via SMS text messaging. Text us at 07794924366 during our opening hours. Texts are charged at standard network rate.


Want to email us instead? Email us at [email protected]norwich.nightline.ac.uk to use our listening service. We aim to respond to emails within 5 days.

Please note that this is not our business email. For publicity or any other external enquiries, please refer to our business enquiries page.

If you are unable to get through to us for any reason, please check our Twitter or Facebook pages for any urgent service announcements.

Please note that we do not offer listening services through these pages

The small print: All calls and texts are charged at standard network rates. Skype calls are free. We do not record calls of any kind, even for training purposes. Your contact information may been visible to us, but this information will never be shared with anyone outside of the service. Text-based services may be taken by more than one listener. Callers should not contact us via Facebook, Twitter or Instagram and instead use any of the methods listed above. We are a separate organisation run by student volunteers, not the university. For more details on how we handle calls, please visit our policies page.