Norwich Nightline offers a totally confidential and non-advisory listening service for UEA students. We don’t lecture or judge our callers, our job is to listen and to help callers reach their own conclusions. Whether you want to talk about something that is upsetting you, or want some information of any kind, give us a call. No problem is too big or too small, we are simply here to listen.
We are currently open on Tuesdays, Thursdays and Sundays from 8pm-8am, subject to volunteer availability. Keep an eye on our social media for any service updates.
If you need to talk to someone when we are not open, you can always call the Samaritans on 116 123, or visit their website at https://www.samaritians.org.
You will need to sign in with your UEA credentials to access our contact details page.
This is to keep our service limited to students and prevent abuse against our volunteers.
Click here to text us on the Instant Message!
Other Available Contact Methods
Please check our social media pages for information about available contact methods each night and for further service updates. You can find them all by clicking right here.
If you are unable to get through to us for any reason, please check our Twitter or Facebook pages for any urgent service announcements.
Please note that we do not offer listening services through these pages
The small print: All calls and texts are charged at standard network rates. Skype calls are free. We do not record calls of any kind, even for training purposes. We aim to respond to all text and email contacts within 48 hours. Your contact information may been visible to us, but this information will never be shared with anyone outside of the service. Text-based services may be taken by more than one listener. Callers should not contact us via Facebook, Twitter or Instagram and instead use any of the methods listed above. We are a separate organisation run by student volunteers, not the university. For more details on how we handle calls, please visit our policies page.